This notice explains how personal data is handled when you use Scope, the quoting and estimating app for UK tradespeople. The data controller is S Barry, trading as "Scope" ("we", "us"). You can reach us through the contact form on our website or the Help & feedback section in the app.
- Account details — your name and email address when you sign in (for example with Apple or Google).
- Business details — the information you add to your business profile, such as your company name, address, phone number, VAT number and logo.
- Work content — the quotes, estimates, customers, jobs, invoices, price items and notes you create, including voice recordings you dictate on site and photos of jobs you upload.
- Support and feedback — messages you send through the contact or feedback forms.
- Usage data — technical information such as your IP address, device type and how you use the app, used to keep the Service secure and to improve it.
- To create your account and provide the Service (contract performance).
- To generate estimates from your spoken or typed job descriptions and photos — this involves sending your job descriptions and photos to AI providers (legitimate interests / contract performance).
- To send service emails such as quote activity alerts and reminders (contract performance / consent).
- To take subscription payments and prevent fraud (contract performance / legitimate interests).
- To answer support messages and improve the product (legitimate interests).
- To comply with legal obligations such as tax and accounting rules (legal obligation).
- Service providers — hosting, database, storage and email-delivery providers that help us run the Service.
- AI providers — providers of the AI models that turn your speech into text and help generate estimates.
- Paddle.com — our Merchant of Record, which processes subscription payments, manages subscriptions, handles tax compliance and issues invoices. Paddle's own privacy notice applies to the payment data it collects.
- Professional advisers — such as accountants or legal advisers, where necessary.
- Authorities — where we are required by law.
We never sell your personal data, and your quote and customer data is only visible to you.
Some of the providers above are based outside the UK and EEA. Where your data leaves the UK or EEA, we rely on safeguards such as the International Data Transfer Agreement or Standard Contractual Clauses, alongside the UK adequacy regulations where they apply.
We keep your data for as long as your account is active, and afterwards only as long as needed for legal, accounting or dispute purposes. When it is no longer needed it is deleted or anonymised.
Under UK data protection law you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent where we rely on it. To exercise any right, contact us through the in-app form or the website contact page — we respond within one month. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We use appropriate technical and organisational measures, including encryption in transit, access controls and row-level permissions in our database, so that your work content stays private to you.
Scope uses only essential browser storage (for keeping you signed in and remembering your light or dark theme preference). We do not use advertising or analytics cookies.
If this notice changes materially we will update this page and, where appropriate, tell you in the app.